Last updated: August 05, 2025

1. Service Overview

Abirami Times provides comprehensive watch and clock services including sales, repairs, maintenance, and customer support. We are official dealers for leading brands including HMT, Alwin, and Ajanta Quartz.

2. Service Standards

We are committed to providing:

• High-quality products from trusted brands
• Professional repair and maintenance services
• Timely delivery and service completion
• Excellent customer support
• Transparent pricing and policies

3. Product Warranty

All our products come with manufacturer warranty as follows:

• HMT Watches: 2 years manufacturer warranty
• Alwin Watches: 1 year manufacturer warranty
• Ajanta Quartz: 1 year manufacturer warranty
• Other Brands: As per manufacturer specifications

4. Repair Services

Our repair services include:

• Battery replacement
• Strap replacement and adjustment
• Glass replacement
• Movement repair and maintenance
• Water resistance testing
• General cleaning and polishing

5. Service Turnaround Time

Typical service completion times:

• Battery replacement: Same day
• Strap replacement: Same day
• Minor repairs: 2-3 business days
• Major repairs: 5-7 business days
• Warranty repairs: 7-14 business days

6. Service Charges

Service charges vary based on the type of service required:

• Free consultation and estimates
• Competitive pricing for all services
• No hidden charges
• Payment accepted in cash and digital modes

7. Customer Support

We provide comprehensive customer support through:

• In-store assistance
• Phone support: +91(989)443-8892
• Email support: abiramitimes@gmail.com
• Online chat support
• Social media support

8. Service Guarantee

We stand behind our work with a 30-day service guarantee on all repairs. If you're not satisfied with our service, we'll make it right at no additional cost.

9. Appointment Booking

For better service experience, we recommend booking appointments for:

• Complex repairs
• Warranty services
• Product consultations
• Bulk orders

10. Emergency Services

We understand that some watch issues require immediate attention. We offer emergency services for critical repairs during business hours.

11. Service Locations

Our main service center is located at:

12. Contact Information

For service inquiries, please contact us at: