Last updated: August 05, 2025

1. Return Period

We offer a 7-day return policy for most products purchased from Abirami Times. The return period starts from the date of delivery or purchase.

2. Return Conditions

To be eligible for a return, the item must meet the following conditions:

• Item must be in its original condition
• All original packaging and accessories must be included
• Item must not show signs of wear or damage
• Original receipt or proof of purchase must be provided
• Item must be returned within the 7-day return period

3. Non-Returnable Items

The following items are not eligible for returns:

• Personalized or custom-made items
• Items marked as "Final Sale" or "No Returns"
• Damaged or defective items (covered under warranty)
• Items that have been used, worn, or altered
• Gift cards and vouchers
• Sale items unless defective

4. Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team within 7 days of purchase
2. Provide your order number and reason for return
3. Receive return authorization and instructions
4. Package the item securely with all original packaging
5. Ship the item back to our address or visit our store
6. Wait for inspection and processing (2-3 business days)

5. Return Shipping

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping method for returns.

6. Refund Process

Once we receive and inspect your return:

• We will process your refund within 3-5 business days
• Refunds will be issued to the original payment method
• You will receive an email confirmation when the refund is processed
• Bank processing times may vary (3-10 business days)

7. Exchange Policy

We offer exchanges for:

• Different size or color (if available)
• Different model or style (if available)
• Store credit for future purchases

8. Defective Items

If you receive a defective item:

• Contact us immediately upon discovery
• Provide photos of the defect if possible
• We will arrange for repair, replacement, or refund
• Shipping costs for defective items are covered by us

9. Warranty Claims

Items under warranty should be handled through our warranty service process:

• Contact our service department
• Provide warranty information and proof of purchase
• We will assess the issue and provide appropriate service
• Warranty repairs are typically free of charge

10. Store Returns

For in-store returns:

• Bring the item and original receipt to our store
• Our staff will inspect the item
• Refunds can be processed immediately
• Exchanges can be made on the spot if inventory is available

11. Return Address

For mail-in returns, please send items to:

12. Contact Information

For return inquiries, please contact us at: